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Payment and Shipping

Payment:

You can make payment using the followings cards:

    • Visa / Electron /Delta
    • Maestro/Switch/Solo
    • Mastercard
    • PayPal

We only accept payment through online. We do not accept any offline payment methods.

We do not store credit card details nor do we share customer financial details with any 3rd parties.

Shipping

Delivery of Products:

All order placed before 12pm, will be dispatched same day and order placed after that will be dispatched next day. We are using Royal Mail Delivery services and all the delivery option are available during the checkout process, where you can choose the options you want.

Working Days are classified as Monday to Friday.  If you order on Thursday then 5 days will be following Thursday.

We are aiming fast delivery service but it may delay due to several factors by the service providers, Urban Salida is not responsible if that varies. In some cases , we reserve the right to change the delivery provider.

If goods are returned to Urban Salida  because of a failed delivery for any reason, the delivery cost is not refundable. We reserve the right to charge for any extra delivery costs incurred to re-send goods.

All orders sent outside of the UK and EU are shipped may be subject to local customs import duty which is charged on the value of the purchase. Payment of these fees is the sole responsibility of the customer.

If customer refuses to pay the any import duty against your shipment, and the shipment being returned to Urban Salida, then all related returns charges plus a minimum administration fee of £10.00 would be charged against your final refund amount.

Lost or Delayed Deliveries:

If you have not received the delivery of your products with in 15 days from the date of order, you must inform Urban Salida customer service for the delay or loss.

And then we will look into the issue and arrange re-delivery or refund,

The non-delivery declaration from must be returned complete before a refund/re-delivery can be authorised.

The declaration form will be sent to the email address supplied with the initial order.

 

 

Hi.
Urban Salida Ltd is provide the qualities of goods to end customers with greater satisfaction on reasonable prices.We are currently offers ours customers premium and mobile phone accessories and home decoration products.
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